退款政策
Refund and Exchange Policy
All sales are final. We do not offer refunds or exchanges for any OKTK products purchased from The WoWoland. We encourage you to carefully review your order before purchasing to ensure the correct size and style.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
To report a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order at:
WhatsApp: +852 6503 6403
Email: enquiry@thewowoland.com
Please include your order number and a photo of the issue in your email.
We appreciate your understanding.